TechServeSys

Services

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Our Services

TechServeSys offer a wide range of IT services to help businesses of all sizes optimize their technology infrastructure and achieve their goals. Our team of experienced professionals is dedicated to providing high-quality, reliable solutions that meet your unique needs and budget.

APPLICATION DEVELOPMENT

Application development services can assist with the entire process of designing, implementing, integrating, testing, and managing apps for B2B, B2C, and corporate purposes. At TechServeSys, we pride ourselves on our ability to deliver a viable MVP quickly without compromising on service quality. Our team’s technical proficiency, mature processes, and feasible automation all contribute to the speed of our projects.

To ensure that we deliver an app that meets our clients’ needs, we start by understanding their requirements and goals. We work closely with our clients throughout the entire process, from initial discussions to post-launch support, to ensure that we deliver an app that aligns with their vision and exceeds their expectations.

Our team is also experienced in using the latest technologies and tools to develop scalable, secure, and high-performing apps that can adapt to evolving business needs.

APPLICATION INTEGRATION

The process of making your applications communicate with each other by exchanging data and invoking services that they offer. Application integration is fundamental to your digital transformation strategy because when your applications are integrated and communicating with one another, your business can operate in new and innovative ways.

Systems’ application integration experts help your organization make more complete use of your business information to avoid “swivel-chair integration” and accelerate time to market. Your team members will spend less time managing isolated computer software systems and web applications, allowing them to pursue tasks that offer real business value.

APPLICATION MODERNIZATION

It’s involves updating legacy applications by improving their platform infrastructure, internal architecture, and features. The focus of this process is often on monolithic on-premises applications, which are typically maintained using traditional waterfall development methods. The goal of application modernization is to migrate these applications to the cloud and adopt modern release patterns, such as microservices and DevOps.

Conducting an application assessment is a crucial first step in any application modernization project. A comprehensive inventory of your existing applications is often the most effective way to kickstart any transformation initiative of this kind.
  • Conduct an application assessment as the first step in any application modernization project.
  • Evaluate each application based on their potential value and the ease or difficulty of modernizing them.
  • Plot the applications on an x and y axis that represents their ease of modernization and potential value.
  • Define potential value as the criticality of the application to the customer experience and the future of your organization.

BUSINESS APPLICATIONS

Our Business Application services can assist you in capitalizing on opportunities through digital transformation and providing a seamless, omni-channel experience. We utilize cutting-edge technologies to enhance all aspects of the customer experience and leverage data to keep you ahead of the competition.

We enable organizations to improve customer experience and retention and optimize their supply chain and logistics processes.

QUALITY ASSURANCE

Delivering a poor customer experience, buggy software, and poor usability can cause businesses to lose market share. That’s why quality assurance services are necessary for software application success, and TechServeSys can help you with this.

TechServeSys, we understand the critical role that quality assurance plays in the success of software applications. Our team of experienced QA engineers provides customized, effective, and scalable solutions to help you achieve your testing goals. What sets us apart is our strategic, integrated approach that ensures alignment with our customers’ objectives and timely delivery of top-notch solutions.

DATA MANAGEMENT & ANALYTICS

TechServeSys provides services to help organizations build a data management and analytics strategy. This means that TechServeSys helps organizations to collect, store, organize, and analyze their data to gain insights that can help them make better business decisions. By having a solid data management and analytics strategy in place, organizations can stay ahead of their competition by being more informed about their customers, products, and industry trends. This can lead to improved efficiency, increased revenue, and a better overall customer experience.

Data Management involves the effective organization, administration, and governance of both structured and unstructured data in significant volumes. Big Data Engineering involves the storage and processing of large volumes of data, ranging from terabytes to petabytes, for analytics purposes that require near-real-time insights.

Advanced Analytics extract insights from data through techniques like data mining, while Predictive Analytics uses machine learning to analyze historical data and make predictions about future events, trends, and behaviors, helping businesses make informed decisions to reduce risk and improve profitability.

BUSINESS PROCESS OUTSOURCING

BPO, or Business Process Outsourcing, involves hiring an external service provider to handle a business process or function. This is often referred to as ITES, or information technology-enabled services, since outsourced processes usually involve some form of IT.

Organizations across various industries such as healthcare, asset management, energy, pharmaceuticals, and e-commerce are adopting BPO services to enhance customer experience and gain an edge over their competitors through innovative approaches.

Identifying suitable functions for business process outsourcing requires a thorough comprehension of organizational processes and effective business process management. The outsourcing process generally involves a series of steps:

CYBERSECURITY

The digital revolution has transformed the way businesses function, making it crucial for enterprises to be highly flexible and adaptable to stay competitive. However, with change comes new risks that need to be addressed effectively. At TechServeSys, we offer a solution to these risks through our Dynamic Cybersecurity model. Our Cybersecurity Services are designed to help organizations rethink, reimagine, and reengineer their enterprise security to match the dynamic nature of modern businesses.

TechServeSys Dynamic Cybersecurity is a framework of governance and continuous assessment that allows for an adaptable and evolving posture, leveraging the best technologies available. By focusing on four key pillars – people, process, technology, and culture. We are able to stay ahead of evolving cyber-threats. This empowers our customers to be prepared proactively to detect, identify, and minimize losses in the event of a potential cyber-attack.

CALL CENTER SOLUTIONS

At TechServeSys, we offer comprehensive call center solutions that can help businesses of all sizes for improve customer service, increase productivity, and reduce costs. Our call center solutions are designed to be flexible, scalable, and easy to use.

Our call center solutions include:

3CX Installation, Configuration, and Integration: Our call center solutions can be integrated with 3CX, a popular IP PBX system, to provide advanced features such as call routing, call queuing, and call recording. Our team of experienced engineers can handle the installation and configuration of 3CX, as well as the integration with our call center software. This can help you improve call management and increase customer satisfaction.

Asterisk Installation, Configuration, and Integration: Our call center solutions can also be integrated with Asterisk, an open-source PBX system, to provide advanced features such as call forwarding, voicemail, and conferencing. Our team of experienced engineers can handle the installation and configuration of Asterisk, as well as the integration with our call center software. This can help you customize your call center operations and improve team collaboration.

Our Working Process

01.

Consultation

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02.

Proposal

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03.

Installation

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04.

Inspection

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Who We Are

TechServeSys is a leading IT services and solutions provider with a professional team and a global presence across the world. We deliver innovative and practical technology solutions to businesses of all sizes, helping them achieve their goals and drive growth. With a focus on quality, efficiency, and customer satisfaction, we have earned a reputation as a trusted partner for businesses seeking reliable and effective services.

Contact us for a free consultation

Ready to take your business to the next level?
Contact us now to discuss your IT needs and discover how we can help you to achieve your goals